
Implementation Consultant
2 weeks ago
Implementation Specialist
This is a role that involves guiding brokerages through setup and onboarding of Real Estate Accounting & Recruiting tools. The role requires strong communication skills, technical aptitude, and a background in accounting or real estate back-office operations.
The Implementation Specialist will configure and train clients on agent commissions & split structures, recruiting tool integrations, automation and reporting features. They will also troubleshoot issues and escalate unique cases when necessary.
To succeed in this role, one must have a strong attention to detail and process adherence. Experience with QuickBooks or real estate accounting is required. Additionally, the ability to explain technical processes in clear terms is essential.
Key Responsibilities:
- Lead client onboarding sessions via Zoom calls.
- Configure and train clients on various tool features.
- Troubleshoot issues and escalate unique cases.
- Maintain multi-call cadence with clients.
- Shadow, learn, and progressively take ownership of client calls and implementations.
Training Path:
- Days 1–30: Focus on recruiting tool.
- Days 30–60: Transition into Backoffice Accounting tool.
- Training includes documentation reviews and shadow calls.
- 45–60 days: Begin shadowing calls with clients, moving into independent implementation and training sessions.
Benefits:
- Start strong with $600 while training, then quickly level up to $800 once settled in.
- Boost income with bonuses for reliability, consistency, and great customer satisfaction.
- Growth, recognition, and long-term career opportunities.
Seniority level:Associate
Employment type:Full-time
Job function:Administrative, Accounting/Auditing, and Customer Service
Industries:Accounting, Business Consulting and Services, and Real Estate
About the role: This is an excellent opportunity for professionals with an accounting or RE back office background who are eager to grow in a structured, metrics-driven, client-facing role.
What We're Looking For:
- Required Background: Accounting experience, QuickBooks training, Real estate accounting account or experience background.
- Additional Skills: Strong client-facing communication skills, Ability to explain technical and accounting processes in clear, client-friendly terms.
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