Strategist for Policy Development and Implementation

2 weeks ago

Porac, Philippines beBeePolicy Full time ₱2,128,000 - ₱3,016,800
About This Role

TaskUs is seeking an experienced Trust and Safety Policy Strategist to join its team.

Key Responsibilities
  • Policy Expertise & Guidance: Provide clear interpretations, actionable insights, and robust support to operations, quality, and LX teams.
  • Operational Alignment: Collaborate with Operations, Quality and LX to analyze policy effectiveness, identify pain points in application, and recommend practical solutions for improved efficiency and consistency.
  • Client & Stakeholder Consultation: Act as a policy advisor to internal leaders and client contacts, providing concise recommendations that balance user safety, product goals, and commercial realities.
  • Trend Analysis & Recommendations: Continuously monitor policy application, spot emerging trends or potential issues, and offer data-driven suggestions or solutions for policy refinement and program enhancement.
  • Global Collaboration & Scalability: Collaborate effectively across global, multicultural, and multilingual teams, designing scalable solutions to complex problems that drive positive business outcomes.
Requirements
  • 5+ years of experience in T&S policy, operations, content moderation, or a similar analytical and operational role.
  • Proven ability to create and refine policy in partnership with large-scale operations or BPO environments.
  • Demonstrated experience turning regulatory or legal guidance into frontline-ready SOPs.
  • Outstanding organizational skills, with a proven ability to manage multiple priorities and adapt to changing directions with limited guidance.
  • Demonstrated experience working effectively across global, multicultural, and multilingual teams, solving ambiguous problems and driving scaled solutions.
  • Exceptional attention to detail with a keen ability to spot trends, anticipate potential issues arising from policy application, and offer confident solutions.
  • Excellent verbal and written communication skills, with the ability to articulate complex policy concepts clearly and concisely to diverse audiences.
Benefits
  • Promote user safety, product goals, and commercial realities.
  • Continuously monitor policy application and offer data-driven suggestions or solutions for policy refinement and program enhancement.
What We Offer
  • A collaborative environment where you can design scalable solutions to complex problems.
  • Opportunities to work on high-impact projects that drive positive business outcomes.

This role requires a unique blend of policy expertise, operational alignment, and stakeholder consultation. If you are passionate about creating and refining policies that promote user safety, product goals, and commercial realities, we encourage you to apply.

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