Customer Service Ambassador
1 month ago
We are seeking a skilled Customer Service Representative to join our team at Talent Outsourcing Channel (TORCH) Solutions. In this role, you will be the primary point of contact for customers, handling inbound calls and resolving inquiries and requests in a timely and professional manner.
You will be responsible for ensuring that customer requests are handled appropriately, using client-specific tools and applications for customer management. Your excellent communication skills and ability to work in a fast-paced environment will enable you to deliver top-notch service with confidence and knowledge in a friendly manner.
This is an excellent opportunity for individuals who are passionate about providing exceptional customer experiences and are eager to grow their career in sales and customer service.
Responsibilities- Handle inbound calls from customers and resolve inquiries and requests in a timely and professional manner
- Use client-specific tools and applications for customer management
- Deliver top-notch service with confidence and knowledge in a friendly manner
- At least HS Grad (old curriculum) / SHS Graduate
- 1 yr CCE of sales experience (can be upselling as well)
- Good computer navigational skills on multiple systems
- Excellent Communication skills
- Willing to work on Site
- Competitive Salary: $45,000 - $60,000 per year
- Great Performance Bonuses & Account Specific Allowances
- Career Advancement Offer
- Promotion within the company
- Comprehensive Healthcare Benefits, HMO and more
Talent Outsourcing Channel (TORCH) Solutions offers a dynamic and supportive work environment that fosters growth and development. Our team is dedicated to delivering exceptional customer experiences, and we are committed to helping our employees achieve their full potential.
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