Customer Service Ambassador

2 weeks ago


Antipolo City, Calabarzon, Philippines Lexie Staffing And Business Consulting Full time

At Lexie Staffing and Business Consulting, we are seeking a highly skilled Customer Service Representative to join our team. This role requires exceptional communication and interpersonal skills, as well as the ability to provide top-notch customer service.

Job Overview

This is a full-time position that involves handling customer inquiries via phone calls. As a Customer Service Representative, you will be responsible for resolving customer complaints, answering questions, and providing solutions to their problems.

The ideal candidate will have excellent verbal and written communication skills, with the ability to work in a fast-paced environment. They should also be able to multitask, prioritize tasks, and maintain accurate records of customer interactions.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service by listening attentively to customer concerns and responding accordingly
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Maintain accurate records of customer interactions and feedback
Requirements:

To be considered for this role, you must have:

  • A high school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Good problem-solving and analytical skills
  • Ability to multitask and prioritize tasks effectively
Preferred Qualifications:

While not required, having experience in sales, technology, or customer-facing roles would be an asset.

What We Offer:

We offer a competitive salary range of $12-$15 per hour, depending on experience, as well as opportunities for career growth and development within the company.



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