Call Center Operations Coordinator

Job SummaryWe are seeking an experienced Call Center Operations Specialist to join our team. The successful candidate will be responsible for managing the day-to-day operations of non-exempt work groups, ensuring they meet performance and quality standards.This role involves leading teams to deliver quality services that meet customer expectations, while...

Job DescriptionWe are looking for a highly skilled Workforce Management/Real Time Analyst to join our team at Transcom Worldwide Philippines, Inc.The ideal candidate will have a strong background in contact center operations and be able to analyze data to optimize service levels and staff productivity.Key Responsibilities:Manage all call center traffic to...

Job Description:The Global Coordination Center is hiring a skilled Office Operations Coordinator to set up and manage our new office in Davao City. In this role, you will lead the setup of the office, including space organization, equipment installation, and facilities management.Main Responsibilities:Oversee the recruitment and onboarding of new staff and...

ShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Annual AppraisalGovernment Mandated BenefitsInsurance Health & WellnessHMOCompany Equipment, Open Workspace, Parking Space, Pension Plan, Sleeping QuartersProfessional DevelopmentEmployee Assistance Program, Job Training, Mentorship ProgramMaternity & Paternity Leave, Sick Leave, Solo...

About UsUnitedHealth Group is a global organization that delivers care and improves health outcomes. We believe in creating a healthier atmosphere by embracing diversity and promoting inclusivity.Job DescriptionWe are seeking a seasoned leader to join our team as a Customer Service Manager. In this role, you'll oversee the daily operations of our team,...

Key ResponsibilitiesManage a team of call center agents, including hiring, discipline, and discharge processes.Cultivate a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.Document account resolutions, issues, and general notes.

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

Jumpstart Your Career Today - Call Center Jobs for BeginnersJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call...

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...

Sutherland provides a dynamic work environment where employees can grow professionally. We believe in promoting a positive work culture and helping each other succeed.We offer integrated portfolio services that support the entire customer life cycle. This includes analytics-driven back-office and customer-facing solutions that help businesses achieve their...

We are seeking a highly motivated Call Center Professional to join our team at NEKSJOB.About the JobThis is a full-time position that requires onsite work. As a Call Center Professional, you will be responsible for attracting potential customers, opening customer accounts, and maintaining customer records.What We OfferWe offer a range of benefits to our...

About the RoleWe are seeking an experienced Office Staff Davao to join our team at Global Coordination Center Limited. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our business.Your responsibilities will include:Compiling reports and presenting findings to managementParticipating in daily...

Job DescriptionA call center agent is responsible for handling inbound or outbound customer calls, providing assistance, resolving issues, and ensuring a high level of customer satisfaction. Their duties typically include:Customer Support: Responding to customer inquiries, complaints, or issues related to products or services, offering solutions and...

Call Center Opening / Work from Home / Work on Site - Cebu Site 15k monthlyDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least HS Grad...

Qualifications:- HS (old curriculum) / SHS Graduate- Preferably with Call Center experience (especially in Billing and Sales), but not required- Good to excellent English communication skills- Willing to start immediatelyWhy Choose Us?- Exciting Performance Bonuses & Account-Specific Allowances- Career Advancement Opportunities- Promotion Within the Company-...

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...

About the RoleThis position is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.Responsibilities:Provide exceptional customer service through phone calls, emails, or chats.Troubleshoot customer issues and resolve complaints in a fair and timely manner.Work collaboratively with the sales team to meet...

Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months Call Center Experience in tech &...

Hiring Call Center Agent - No Experience - Davao Site 19kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...