Operations Excellence Leader

Operations Excellence LeaderWe are seeking a skilled Operations Excellence Leader to manage the day-to-day operations of accounts/lines of business in contact center operations.Key Responsibilities:Manage and optimize operational processes to ensure efficient delivery of services.Serve as primary point of contact with clients, providing exceptional customer...

The role of Organizational Capability Leader involves overseeing key business support and operational functions. It encompasses driving service delivery, process execution, and managing external partnerships to achieve business objectives.Key Responsibilities:Overseeing business support and operational functionsEnsuring quality service delivery and process...

The Operational Excellence Consultant plays a critical role to support the creation and execution of operational workflow and templates that aligns to Retirement target operating model. As a part of the Retirement Operations team, this role will report directly to the Operational Excellence Director , and will play a key role through in depth business...

General Manager RoleWe are seeking an accomplished General Manager to spearhead our logistics and supply chain operations.Oversight of operational efficiency and effectiveness across various distribution channels, sales teams, and customer service units.Strategic leadership to drive business growth, optimize processes, and enhance team performance.Proven...

Job Title: Senior Operations Control ManagerKey Responsibilities:Ensure the accuracy, integrity and timely reporting of financial and operational data to support business decision making.Develop and maintain financial reports, dashboards and analytics tools to monitor business performance.Consolidate and validate financial data from different departments to...

Job TitleA Leadership Role for Operational Excellence.Team Leader, OperationsResponsibilitiesThe successful candidate will be responsible for supervising a team of call center associates, ensuring performance metrics are achieved by providing coaching and motivation.Key Responsibilities:Day-to-day supervision of call center associates, including work and...

About the Role:At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet....

Job TitleThe Director, Delivery Centre will lead and manage the Centre's operations in alignment with the company's global strategies.Key responsibilities include leading local people initiatives such as employee retention, mentoring, and career development.Other key areas of focus include driving Centre culture and ensuring alignment with broader company...

Education:Preferably a 4-year college degree or equivalent.PHRN or USRN licensure is highly desirable.Experience:Minimum of 6 years' experience in operations excellence or business excellence roles/functions within the BPO industryMust have exposure to BPO healthcare accounts, specifically in Clinical Operations in leadership positions3 years in managerial...

Job Title: Service Delivery ManagerAs a skilled leader, you will be responsible for overseeing the delivery of high-quality services through effective management and continuous improvement. You will lead a high-performing team to ensure the successful execution of projects and initiatives.Key Responsibilities:Monitor and control team performance to ensure...