Professional Customer Support Specialist

21 hours ago

San Fernando, Central Luzon, Philippines beBeeCustomer Full time $30,000 - $42,000
Customer Service Representative

At our company, we're looking for a highly skilled and motivated Customer Service Representative to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment.

Job Description:

  • Provide top-notch customer service via phone, email, and chat platforms to resolve customer inquiries and concerns.
  • Listen attentively to customers, understand their needs, and respond accordingly.
  • Collaborate with internal teams to resolve complex issues and provide seamless support.
  • Stay up-to-date with product knowledge and services to ensure accurate information is provided to customers.
  • Meet or exceed performance metrics and sales targets while maintaining a positive attitude and high level of energy.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service experience in a call center or retail environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic and fast-paced environment.
  • Basic computer skills and proficiency in CRM software.

Benefits:

  • A competitive hourly rate and opportunities for overtime pay.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Ongoing training and development opportunities to enhance your skills and career growth.

Other Opportunities:

  • Opportunities for advancement within the company.
  • Flexible scheduling to accommodate your needs.
  • A fun and supportive work environment with a team-oriented culture.

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