
Senior Mental Health Support Specialist
1 week ago
Job OverviewRebel is a leading Health & Wellness community with 500,000+ users worldwide. Our mission is to make health accessible to everyone.
The RoleAs a Senior Helpline Responder, you will be part of our team, providing mental health support to customers and helping us reach more people globally.
Key Responsibilities- Ensure timely response to calls, texts, and chats during line surges.
- Maintain standards for effectiveness, utilize scripts, and best practices for all scenarios.
- Communicate effectively with stakeholders and internal teams.
- Ensure patients receive follow-up care, conducting regular triage and check-ins.
- Work closely with the operations team and coaches to address clients' needs.
- Have an empathetic and proactive approach to helping clients in need.
- At least 2-4 years of experience as a helpline responder.
- Completed training in Solution-Focused Brief Therapy or its equivalent.
- Certified in Psychological First Aid and Suicide Prevention.
- Master's in Psychology preferred.
- Excellent communication skills in English and Tagalog.
- Reliable and professional attitude at all times.
- Open to feedback and willing to improve and develop.
- Technical know-how (ideally with Zoom) for meetings and online development courses.
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Tanauan, Calabarzon, Philippines beBeeMentalHealth Full time ₱1,000,000 - ₱1,500,000Mental Health SpecialistAs a key member of our mental health team, you will play a pivotal role in shaping the lives of clients through impactful programs that foster growth and well-being.Job OverviewThe Mental Health Specialist will work closely with our diverse team to design and implement holistic interventions that address the unique needs of clients....
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1 week ago
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