Customer Service Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeCustomerSupport Full time ₱45,500 - ₱88,000

Job Title: Customer Service Specialist

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  • Job Description:
  • This is an exciting opportunity to join our team as a customer service specialist. As a key member of our contact center, you will be responsible for providing top-notch support to our customers through various channels including phone, email, and chat.
  • Your primary goal will be to deliver exceptional customer experiences by addressing their inquiries, resolving issues, and proactively offering solutions to enhance their overall satisfaction.
  • You will work closely with our internal teams to ensure seamless communication and coordination, ensuring that our customers receive prompt and effective support.
  • Required Skills and Qualifications:
  • Associate's/Bachelor's Degree in any field;
  • Minimum 1 year of experience in sales/customer service roles;
  • Proven track record of delivering excellent customer service;
  • Strong communication, problem-solving, and interpersonal skills;
  • Ability to work in a fast-paced environment and meet performance targets;
  • Familiarity with CRM software and other productivity tools.
  • Benefits:
  • Opportunity to grow your career in a dynamic and supportive environment;
  • Competitive salary and benefits package;
  • Ongoing training and development opportunities;
  • Recognition and rewards for outstanding performance.
  • Others:
  • We are committed to providing a positive and inclusive workplace culture;
  • We value diversity and welcome applications from talented individuals from all backgrounds.

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