Operations Process Manager

1 day ago

Davao City, Davao, Philippines beBeeOperational Full time ₱740,000 - ₱930,000

Job Title: Operations Process Manager

Job Description:

We are seeking a highly organized and detail-oriented individual to manage issue resolution and documentation across all projects.

This role requires strong operational management skills, collaboration with cross-functional teams, and understanding of operational processes.

  • Manage general operations tasks, including personnel feedback, performance metrics, operational reports, and inventory while ensuring project execution.
Key Responsibilities:
  • Standardize performance management, onboarding, and supporting team managers by ensuring timely performance feedback is shared, coaching systems are implemented, and the overall performance of all teams is improving.
  • Manage internal and external knowledge bases, collaborating with frontline teams.
  • Track bugs, SEVs, and issues across Aven projects within Asana, ensuring their documentation and remediation are complete.
  • Monitor task management across Asana for best practices, coach teams on new initiatives, review, and standardize metrics dashboards.
  • Develop and implement operational processes to enhance efficiency and productivity.
Requirements:
  • Proven experience in operations management, project management, or related field.
  • Exceptional organizational skills with attention to detail.
  • Proficiency in data analysis tools and software, including Excel and basic SQL.
  • Ability to understand, analyze, and resolve complex issues with practical solutions.
  • Excellent communication, collaboration, and problem-solving abilities.
  • Fluent and clear written communication in English.
  • Strong time management skills and ability to manage multiple tasks in fast-paced environment.

Preferred qualifications include familiarity with issue tracking and remediation processes, proficiency in using Asana or similar project management and documentation tools.

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