Strategic Operations Manager

1 day ago

Davao City, Davao, Philippines beBeeoperations Full time ₱1,200,000 - ₱1,600,000
Executive Operations Manager Role

The role of an Executive Operations Manager is a critical position in ensuring the seamless execution of operations across teams. This individual will be responsible for shaping operational strategy, establishing processes that enable growth, and leading the team to consistently exceed expectations.

Key Responsibilities
  • Delivery Oversight & Client Success: Own the end-to-end client lifecycle, from onboarding to ongoing relationship management, ensuring consistently exceptional service.
  • Team Leadership, Training & Coaching: Lead, mentor, and inspire a remote team of Executive Partners, driving both performance and engagement.
  • Operational Systems & Process Optimization: Build, refine, and manage internal SOPs, playbooks, and workflows that scale operations efficiently.
  • Escalation Management & Strategic Problem Solving: Act as the primary escalation point for client or operational issues, resolving challenges swiftly and professionally.
Requirements
  • 4+ years of experience in EA, Operations Manager, or Chief of Staff-type roles.
  • 1-2 years of experience mentoring or managing professionals in a team leadership capacity.
  • Possesses proven stakeholder or client-facing communication experience.
  • Is tech-fluent, comfortable with tools such as Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
  • Demonstrates a work style characterized by high autonomy, being self-managed, and outcome-driven.
Benefits

At our organization, we are committed to creating positive employee experiences. You will have the opportunity to make an impact on fast-growing startups and dynamic companies.

Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

Others

Our hiring process utilizes AI tools to enhance efficiency and ensure a fair evaluation of all candidates.

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