
Senior Client Relationship Manager
3 days ago
We are seeking a seasoned Senior Client Relationship Manager to oversee our offshore team and build strong relationships with clients.
About the Role
This challenging and rewarding position requires a leader with strong communication skills, excellent leadership abilities, and a proven track record in managing client relationships.
Main Responsibilities:
- Coordinate with clients on the status of the offshore team
- Implement and monitor key performance indicators set by clients or management
- Monitor team performance and provide coaching sessions as needed
- Track daily attendance and implement policies, deadlines, and standards set by clients
- Handle complaints and queries from staff
- Provide day-to-day operational support
- Resolve minor client and staff issues
- Report to senior management
Requirements:
- Strong English and communication skills (written and verbal)
- At least 1 year of experience in a leadership role
What We Offer:
- A dynamic and collaborative work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
How to Apply:
Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you
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