Account Relationship Manager

12 hours ago


Pasay, National Capital Region, Philippines beBeeCustomerService Full time ₱300,000 - ₱450,000
Job Opportunity

As a Service Officer, you play a pivotal role in fostering exceptional customer relationships by providing world-class service and account management. This involves cross-selling/lobby sales to increase business volume through efficient delivery of bank products and services.

Your Impact
  • Enhance MPI offerings to clients.
  • Provide referrals and leads to senior leadership.
  • Address customer queries regarding MPI features and benefits.
  • Develop strategic relationship-building activities.
  • Manage special client/ad hoc requests.
  • Assume functional responsibilities for Service Assistant duties.
  • Optimize lobby traffic flow.
  • Maintain high standards of customer service.
  • Compile relevant data for Top Clients.
  • Ensure adherence to procedures and control measures.
  • Promote workflow efficiency, enhance customer experience, and optimize costs.
Required Skills and Qualifications
  • Bachelor's degree in business or related field.
  • Minimum five years' banking experience.
  • Knowledge of branch operations (Teller, New Accounts, Service Officer).

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