Remote Order Manager

11 hours ago

Manila, National Capital Region, Philippines beBeeSpecialist Full time ₱300,000 - ₱400,000
About the Role

As a Customer Service & Data Entry Specialist, you will be responsible for managing Walmart orders, processing data accurately, and providing exceptional customer support. This is an exciting opportunity to work in a fast-paced environment where no two days are the same.

Key Responsibilities
  • Order Processing: Enter, update, and verify Walmart orders with high accuracy.
  • Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone.
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Walmart Seller Account.
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
Requirements
  • Experience in e-commerce order processing or similar fields.
  • Strong proficiency in data entry with high accuracy and attention to detail.
  • Excellent customer service skills with experience in chat, email, and phone support.
  • Knowledge of inventory management and order tracking systems.
  • Familiarity with e-commerce platforms like Amazon, eBay, and Shopify (a plus).
  • Proficiency in Microsoft Office, Excel, and Google Sheets for tracking sales and reports.
  • Ability to multi-task and prioritize tasks in a fast-paced environment.

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