
Virtual Support Specialist
11 hours ago
We are seeking a highly skilled and detail-oriented Virtual Support Professional to join our team.
Job DescriptionThe ideal candidate will have a strong background in data management, trade tracking, and financial dashboard creation. They will be responsible for maintaining trade tracking systems, creating and updating financial dashboards, and providing timely support to traders. The successful candidate will possess excellent analytical and problem-solving skills, with the ability to work independently and as part of a team.
Key Responsibilities:- Trade Tracking & Data Management:
• Create and maintain trade tracking systems in Google Sheets, Notion, or analytics tools.
• Track live trade data (entry/exit time, price, profit/loss, spread, strategy tag, session, time of day).
• Maintain summary statistics per strategy and per pair. - Business Financial Dashboard Creation:
• Build and update a master financial dashboard for prop firm accounts, payouts, and profits.
• Deliver concise, visual daily reports at rollover. - Trade Execution Oversight:
• Monitor strategies at Forex rollover daily.
• Ensure EAs are active and trades copy correctly to prop accounts.
• Troubleshoot and escalate trade execution issues immediately.
• Organize and log backtest results by pair and strategy.
• Record metrics (win rate, profit factor, drawdown, expectancy). - Ongoing Administrative Duties:
• Maintain login credentials securely.
• Follow up on prop firm payouts and support issues.
• Keep records audit-ready and updated.
• Join weekly check-ins for updates and planning.
- At least 3 years of experience working with MetaTrader 5 (MT5).
- Strong proficiency in Microsoft Excel or Google Sheets.
- Familiarity with AI automation tools or workflow systems.
- Coding experience related to trading algorithm development or system integration.
This is an exciting opportunity to join a dynamic trading environment where you can utilize your skills and expertise to drive success. If you are a motivated and detail-oriented professional looking for a challenging role, please apply.
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