Senior Customer Experience Advocate

23 hours ago

Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱360,000 - ₱480,000
Job Title: Customer Support Specialist

This role is designed to provide exceptional customer service support via inbound calls, help desk tickets, and chat on our in-house CRM platform.

  • The ideal candidate will have a bachelor's degree in any relevant field.
  • A minimum of 2 years of experience in a customer-facing role with excellent communication skills, both verbal and written.
  • Experience in lending or finance-related areas is highly desirable.
  • Strong analytical and problem-solving abilities are essential for this role.
About the Role:

This position requires a tech-savvy individual who can learn new systems quickly and has excellent organization and time management skills.

  • The successful candidate will be proactive and able to work in an agile environment with competing priorities.
  • A strong emphasis is placed on providing consistent and regular updates to customers as per Service Level Agreements (SLAs).

ConnectOS is certified as a Great Place to Work and is a top-rated employer. Our client is a leading aggregator group across Australia and New Zealand, supporting a community of over 6,000 brokers and advisers.

  • Tech-savvy individual with excellent communication skills.
  • Ability to learn new systems quickly.
  • Results-driven professional with exceptional customer service skills.

  • Customer Experience Advocate

    24 hours ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time ₱1,500,000 - ₱3,000,000

    Customer Support AssociateAbout this role: At the forefront of customer-centric innovation, we're seeking a skilled professional to provide top-notch support and drive seamless experiences.Key Responsibilities:Communicate with customers to resolve queries within Service Level Agreements (SLAs), fostering strong relationships and exceeding...

  • Customer Experience Advocate

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeTechnical Full time ₱7,200 - ₱8,400

    Job OverviewThe Voice Technical Support Professional plays a pivotal role in ensuring exceptional customer experiences through diverse channels.This position demands a high level of technical acumen, coupled with excellent communication skills to provide comprehensive support and resolve complex issues effectively.Key ResponsibilitiesHandle inbound and...

  • Customer Experience Advocate

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,000,000

    Job SummaryWe are seeking a dedicated and skilled Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving complaints, and guiding customers through solutions.The successful candidate will possess excellent communication skills, a strong understanding...

  • Chief Customer Experience Advocate

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time ₱4,000,000 - ₱6,000,000

    As a Customer Experience Team Lead, you will play a pivotal role in enhancing the shopping experience for our customers. This position emphasizes representing customer interests in all business decisions by prioritizing customer feedback and insights.

  • Deliver Exceptional Customer Experiences

    23 hours ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomerExperience Full time ₱450,000 - ₱500,000

    Customer Experience Specialist RoleWe are seeking a dedicated professional with a passion for delivering exceptional customer support.About The JobYou will be responsible for providing top-notch customer service across various communication channels, including email, live chat, phone, and social media.Your key objectives will include:Delivering customer...

  • Advanced Customer Advocate

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time ₱100,000 - ₱150,000

    Customer Support SpecialistThe primary focus of this role is building strong, long-lasting relationships with customers through tailored guidance and effective issue resolution.Key Responsibilities:Support Customers: Provide prompt, effective solutions to customer inquiries, troubleshoot issues, and ensure timely resolutions to their concerns.Customer...

  • Product Experience Specialist

    24 hours ago

    Province of Palawan, Mimaropa, Philippines beBeeSupport Full time $45,000 - $85,000

    Job OverviewThis role involves delivering exceptional customer experiences by leveraging product expertise and strong communication skills.The Product Advocate position ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement.Key Responsibilities:Handle customer inquiries in digital and voice...

  • Global Customer Engagement Specialist

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱4,000 - ₱6,000

    About BoldrJob DescriptionThe Senior Customer Advocate will interact with customers to address inquiries and resolve complaints regarding clients' products and services.This role involves collaborating with internal and external teams to handle customer needs and provide timely and professional service.Key ResponsibilitiesInteract with customers to provide...

  • User Experience Design Professional

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeDesigner Full time ₱16,800 - ₱16,986

    Mid-Senior UI/UX Designer RoleWe're seeking a highly skilled and experienced UI/UX Designer to join our team.The ideal candidate will have a strong portfolio showcasing their design process, wireframes, prototypes, and final UI designs for web applications.Proven experience in user-centered design principles, usability heuristics, and interaction design...

  • Client Support Professional

    1 day ago

    Province of Palawan, Mimaropa, Philippines beBeeAdvocate Full time ₱45,000 - ₱50,000

    Senior Client Advocate OpportunityWe are seeking an experienced professional to provide exceptional support and technical assistance as a Home-Based Senior Client Care Advocate.