Senior Learning Development Specialist

3 days ago


Cebu City, Central Visayas, Philippines Gratitude Full time
About Gratitude

Gratitude is a forward-thinking organization that prides itself on fostering growth and excellence. We're committed to creating an environment where professionals can thrive, grow, and contribute meaningfully.

Job Overview

We're seeking a highly skilled Training Manager to join our team. As a Training Manager, you will play a pivotal role in shaping the learning culture within our organization. Your primary responsibility will be to design, develop, and implement comprehensive training programs tailored to meet the needs of our staff.

Key Responsibilities:
  • Foster collaboration between stakeholders to identify training needs and goals.
  • Design and deliver engaging training sessions focused on process improvement and professional development.
  • Mentor and coach trainers to enhance their skills and facilitate knowledge transfer.
  • Conduct thorough Training Needs Analysis to pinpoint areas requiring improvement.
  • Develop and implement action plans to address identified knowledge gaps.
Requirements:
  • A minimum of 2 years of experience as a Training Manager in a BPO industry.
  • Prior experience in insurance or a related field is desirable.
  • Demonstrated expertise in MS Office applications, particularly Excel, PowerPoint, and Word.
Work Environment:

We offer a dynamic work setting with opportunities for hybrid arrangements and flexible scheduling.

Salary Range:

The salary for this position falls within the range of 45K-70K per annum.



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