
Strategic Business Development Associate
1 week ago
Imagine being able to collaborate with leading technology companies on a project that prioritizes your professional growth and success.
We are seeking a Program Manager to join our team. The future team member will be responsible for aligning global programs, providing tactical support for cross-regional and cross-functional projects, improving critical processes, and interacting with clients/stakeholders to assess, identify, and solve for health risk drivers to achieve customer retention and expansion.
The role may involve tactical project management on moderately complex projects with a focus on cross-functional collaboration, regional calibration, and process improvement through alignment, teamwork, organization, and data analysis.
Key Responsibilities:- Collaborate with cross-functional teams to assess and identify client health risk drivers, propose corrective action plans.
- Develop and maintain strategic roadmaps to drive customer retention and expansion.
- Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness.
- Assess operational risks and leverage operational understanding of client/stakeholder processes to develop and implement corrective actions globally.
- Build a culture of globally consistent best practices through continuous improvement.
- Leverage strong interpersonal skills to establish trusted advisor relationships with clients.
- Act as client champion and facilitate timely resolution of client issues.
- Proficient experience managing moderately complex cross-functional projects and stakeholders, driven by data insights.
- Self-motivated with a strong vision-setting, strategic problem-solving, and action-driving mindset.
- Developing persuasive written and verbal communication skills across diverse teams.
- Experience with process optimization, program management, customer support strategy, or quality assurance.
- 5-7 years of related experience (sales, presales, or sales training preferred).
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