
Caregiver Scheduler
7 hours ago
Our caregiver scheduling coordinator is responsible for coordinating daily and weekly schedules for caregivers, ensuring timely service delivery, and maintaining strong communication with both clients and staff. This role requires a detail-oriented individual who thrives in a fast-paced environment and is passionate about supporting quality care in the home.
The ideal candidate will have excellent organizational and time management skills, proficiency in scheduling software and Microsoft Office Suite, and the ability to multitask and remain calm under pressure.
A high school diploma or equivalent is required, with an associate degree preferred. The ideal candidate will have 1-2 years of experience in scheduling, administrative support, or customer service preferably in home care, healthcare, or service-based industry.
- Coordinate daily and weekly schedules for caregivers based on client needs, staff availability, and geographic location.
- Communicate schedule assignments and changes to caregivers and clients in a timely and professional manner.
- Maintain accurate records in the scheduling system and update client and caregiver profiles as needed.
- Collaborate with the recruitment and HR teams to ensure adequate staffing levels.
- Provide excellent customer service to clients and families, addressing scheduling concerns and inquiries.
Education: High school diploma or equivalent
Experience: 1-2 years in scheduling, administrative support, or customer service
Skills: Proficiency in scheduling software, Microsoft Office Suite, and strong organizational and time management skills
Language: Bilingual abilities are a plus
Schedule: Monday, Tuesday, Wednesday, Friday 10PM-8AM P.S.T, Saturday - Sunday 3:30AM-8AM P.S.T, Thursday OFF
Mon, Tue, Wed, Fri → 1:00 PM – 11:00 AM (next day) (10 hrs) PHT
Sat & Sun → 6:30 PM – 11:00 PM (4.5 hrs) PHT
Thursday → OFF
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