Caregiver Scheduling Specialist

21 hours ago

Manila, National Capital Region, Philippines beBeeScheduler Part time ₱832,000 - ₱1,064,000

This role focuses on planning and coordination of daily and weekly schedules for caregivers based on client needs, staff availability, and geographic location.

Key Responsibilities
  • Coordinate schedules for home care services to ensure timely delivery and maintain strong relationships with clients and staff.
  • Communicate schedule assignments and changes to caregivers and clients in a professional manner.
  • Maintain accurate records in the scheduling system and update client and caregiver profiles as needed.
  • Collaborate with recruitment teams to ensure adequate staffing levels.
  • Provide excellent customer service to clients and families, addressing scheduling concerns and inquiries.
  • Monitor caregiver attendance and punctuality, reporting any issues to management.
Requirements
  • High school diploma or equivalent required; associate degree preferred.
  • 1-2 years of experience in scheduling, administrative support, or customer service preferably in home care, healthcare, or service-based industry.
  • Experience with home care scheduling platforms.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to multitask and remain calm under pressure.

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