Customer Experience Specialist

1 day ago


Paranaque City, Calabarzon, Philippines Neksjob Full time

At Neksjob, we are looking for a talented Customer Experience Specialist to join our team. With the goal of providing top-tier customer service, this role is ideal for those who possess excellent communication skills and a passion for ensuring seamless experiences for travelers.

The successful candidate will be responsible for handling inquiries related to flights, hotel bookings, car rentals, and travel packages. To excel in this position, one must maintain clear and effective communication with customers via phone, email, or chat, while also demonstrating empathy and patience in dealing with diverse situations.

A high school graduate with at least one year of experience in customer-facing roles, preferably with CCE International accounts, is preferred. The ability to work full-time in a shifting schedule and be available to work on-site is essential.

We offer a range of benefits that make us an attractive employer, including:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits

If you are a motivated and results-driven individual with a strong focus on customer satisfaction, we encourage you to apply for this exciting opportunity.



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