Customer Service Support Specialist

1 day ago


Paranaque City, Calabarzon, Philippines RecruiterPH Full time

At RecruiterPH, we are looking for a highly skilled and dedicated individual to join our team as a Customer Service Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring the satisfaction of our customers through prompt and efficient handling of their inquiries and concerns.

Key Responsibilities:
  • Maintain accurate and up-to-date records of customer interactions, including but not limited to phone calls, emails, and chat sessions.
  • Analyze customer feedback and suggestions to identify areas for improvement and implement changes accordingly.
  • Collaborate with other departments to resolve complex customer issues and provide seamless support.
  • Develop and maintain a thorough understanding of our products and services to effectively address customer queries.

In this role, you will have the opportunity to work in a fast-paced environment, develop your skills and expertise, and make a meaningful contribution to our team's success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Required Skills and Qualifications:
  • College degree or equivalent experience in a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • Proven problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Familiarity with MS Office applications and other software relevant to the role.

We offer a competitive salary and benefits package to successful candidates. If you are interested in this exciting opportunity, please submit your application today.



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