Sales-Driven Customer Experience Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱6,000,000 - ₱8,000,000
Customer Advocate Role

A high-performing Customer Advocate Representative is required to drive revenue and accelerate conversions through real-time chat interactions. This dynamic role involves identifying buying signals, delivering persuasive product insights, and converting interest into sales.

Key Responsibilities:
  • Drive revenue through live chat by identifying buying signals and converting interest into sales.
  • Deliver exceptional customer service and ensure client satisfaction at all times.
  • Owning the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of the offered solution.
  • Upsell and cross-sell relevant product features that match the customer's business goals.
Requirements:

To succeed in this role, you will need:

  • At least 1-2 years of experience working in a customer-facing role (support, sales, or similar).
  • Excellent English communication skills, both written and verbal.
  • Proven history of achieving top performance.
  • Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.
Benefits:

This role offers a range of benefits, including:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.
About Us:

We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our team is passionate about driving revenue growth and accelerating conversions through innovative solutions.

This role presents an exciting opportunity to join our team and contribute to our mission of delivering outstanding customer service.

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