Customer Service Sales Representative

4 days ago

Taguig, National Capital Region, Philippines Firstsource Full time $40,000 - $80,000 per year

Job description

The Customer Service Sales Representative – reports to the Customer Service Supervisor. The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. We're seeking an individual who not only communicates effectively with customers but also leverages sales techniques, and grow engagement through product positioning.

Responsibilities:


•
Drive Sales:
Exceed productivity standards by effectively retaining customers through sales-oriented solutions while maintaining overall accuracy and Key Performance Indicators (KPIs).


•
Conflict Resolution
: Demonstrate a proven ability to diffuse escalated customer situations using effective negotiation skills to reach mutually beneficial resolutions.


•
Thorough Documentation
: Complete all necessary documentation for every customer interaction, ensuring comprehensive records of customer concerns and resolutions.


•
Ownership and Proactivity
: Take ownership of customer concerns, proactively following through to resolution to minimize escalations and ensure customer satisfaction.


• Independent Decision Making: Make independent decisions based on established guidelines to effectively address customer needs and concerns.


•
Collaborative Teamwork:
Work collaboratively as part of a sales-driven team to achieve individual, team, and departmental sales objectives, sharing knowledge and skills to drive success.


•
Customer-Centric Focus:
Maintain a strong focus on customer satisfaction, consistently responding to and exceeding customer expectations.


•
Quality Assurance:
Adhere to agreed-upon quality standards, striving for a minimum accuracy rate of 90% in all customer interactions.


•
Professionalism:
Maintain professional relationships with internal and external customers, customer service management, and colleagues, representing UK Media properties with integrity and excellence.

Job summary

The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines.

Offers

  • HMO Day 1
  • Life Insurance
  • Leave Credits
  • Unlimited Incentives

  • Customer Service Sales Representative

    4 weeks ago

    Taguig, National Capital Region, Philippines Firstsource Full time

    OverviewTalent Acquisition Coordinator @ Firstsource | End-to-End RecruitmentThe Customer Service Sales Representative – reports to the Customer Service Supervisor. The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. We're seeking an individual who not only...

  • SEO Sales Representative

    2 days ago

    Taguig, National Capital Region, Philippines TECHSUPPORTPLUS I.T. SERVICE Full time ₱800,000 - ₱1,200,000 per year

    Job Title: SEO Sales RepresentativeLocation: BGC, TaguigWork Schedule: Monday to Friday, 8:00 AM – 5:00 PMPay: PHP 40, ,000 + Monthly CommissionJob Description:We are looking for a driven SEO Sales Representative with solid experience in sales and public relations. The role involves promoting and selling our SEO and Cloud services, building strong client...

  • Customer Service Representative – Outbound Sales

    4 days ago

    Taguig, National Capital Region, Philippines Comrise Full time ₱22,000 - ₱25,000 per year

    Job Summary:We are looking for a Customer Service Representative with strong outbound sales experience to join our team. The role involves engaging clients proactively, handling policy-related transactions, and ensuring excellent customer experience while meeting sales goals.Key Responsibilities:Conduct outbound calls to existing and potential customers for...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines Saperium Full time $40,000 - $60,000 per year

    Why Join Us?Opportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningfulCustomer Service Representative - Program CoordinatorAre you a problem-solver who thrives in a fast-paced environment? Do you enjoy helping customers navigate web...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱900,000 - ₱1,200,000 per year

    Essential DutiesProcessing of all Order type and for all ChannelsProvide centralized support for the Sales force with the key objective of ensuring all business conducted by the Sales force is project managed through to completion, efficiently and quickly as possible, whilst complying with company-, contract- and legal requirements.Ensure the customer has a...

  • Customer Sales Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱300,000 per year

    Client Profile: An Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.Position: Customer Sales RepresentativeIndustry: BPO CompanySalary: Php20,000 – Php25,000Location: BGC Taguig, CitySchedule: Shifting ScheduleWork Set up: Work on siteBenefits: Government mandated...

  • Customer Service Representative

    3 weeks ago

    Taguig, National Capital Region, Philippines Persona Full time

    OverviewJoin to apply for the Customer Service Representative (Work From Home) role at Persona.Persona is a talent agency that recruits, trains, and staffs remote professionals. We support training, mentoring, and technology resources so our team members can do their best and grow with long-term career opportunities. We work with clients ranging from growing...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines AGS Health Full time ₱250,000 - ₱500,000 per year

    Company DescriptionAGS Health is the premier brand for healthcare revenue cycle solutions.We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to...

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱288,000 - ₱360,000 per year

    COMPANY PROFILE: The company is already 18 years in the industry and theyprovide a wide range of BPO services including Customer Service Outsourcing, ITService Desk Operations, Finance and Accounting, Human Resources Outsourcing,Legal Process Outsourcing, Sales and Fulfillment, and Business TransformationServices. They have state-of-the-art infrastructure in...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines ELLA DL BEAUTY INC Full time ₱150,000 - ₱250,000 per year

    WE'RE HIRINGOnsite | BGC, TaguigFull-timeWe're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.CUSTOMER SERVICE REPRESENTATIVEDeliver exceptional support. We're hiring Customer Service Representatives to assist...