Telco Account Specialist

1 month ago


Iloilo City, Western Visayas, Philippines Neksjob Full time
About the Role

We are seeking a highly skilled Telco Account Specialist to join our team at Neksjob. As a key member of our operations team, you will be responsible for handling large volumes of customer calls and providing exceptional support to ensure customer satisfaction.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information on products and services to customers.
  • Collaborate with internal teams to achieve business objectives and improve customer experience.
Benefits
  • A competitive salary of up to P35,000 (dependent on BPO experience)
  • Bigger Basic Pay+ Skills Premium Pay
  • HMO on day 1 for employee + up to 5 dependents
  • Quarterly Appraisals & Monthly Performance Incentives
  • Up to 30 Days Paid Leaves with up to 21 Days convertible to cash Non-taxable meal and transportation allowance
  • Night differential
  • Group Life Insurance
  • Onsite clinic and free emergency medicine
  • Wellness programs
Requirements
  • At least 18 years old
  • High school/Senior high school graduate
  • Good English communication and interaction skills
  • BPO experience preferred but not required
  • Amenable to shifting schedule


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