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Logistics Operations Specialist

2 weeks ago

Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time

**Job Summary:**

SAMLEX Global Services is seeking a highly skilled Logistics Operations Specialist to oversee daily freight forwarding activities. As a key member of our team, you will be responsible for ensuring the smooth operation of shipments, import/export processes, and warehousing operations.

Key Responsibilities:

  • Coordinate shipments and communicate with customers to ensure timely delivery
  • Proactively follow up with carriers/agents to ensure accurate tracking and arrival of shipments
  • Liaise with shippers/consignees, truckers, and customs clearance brokers to facilitate efficient operations
  • Maintain strong relationships with agents worldwide to support global operations
  • Develop and implement effective solutions to optimize service levels and improve customer satisfaction
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
  • Collaborate with the accounting department to handle invoicing and financial aspects of operations

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in logistics software and technology
  • Bachelor's degree in Supply Chain Management or related field

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading logistics company