IT Support Professional

21 hours ago


Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱3,500,000 - ₱5,500,000
Seeking a skilled IT Specialist to deliver top-notch technical support services. Key Responsibilities:
  • Provide expert assistance for computer hardware, Windows operating systems, and mobile devices.
  • Diagnose and resolve issues with PC equipment, software, and networks remotely.
  • Document and manage support requests through our ticketing system.
  • Maintain open communication with users to ensure prompt resolutions.
  • Elevate complex cases to senior technicians as needed.
  • Adhere to security protocols and maintain confidentiality in all interactions.
Requirements:
  • Demonstrate exceptional organizational skills, time management, and follow-up abilities.
  • Exhibit professionalism in addressing sensitive requests and upholding company policies.
  • Showcase outstanding written and verbal communication skills.
  • Demonstrate strong interpersonal skills, supporting employees at all levels.
  • Prior experience providing technical support for PC hardware, Windows 10/11, and Apple iOS devices is required.

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