Operational Excellence Professional

4 days ago

Caloocan City, National Capital Region, Philippines beBeebusiness Full time ₱228,000 - ₱300,000
About the Role

We are seeking a skilled Business Systems Analyst to join our team in optimizing internal tools, automations, and workflows that drive operational excellence.

This key role involves streamlining systems, automating processes, and helping teams work smarter at scale. As we continue to grow, it's essential that our tools align with strategic goals, scale effectively, and empower data-driven decision-making.

The ideal candidate will have hands-on experience configuring and improving collaboration and process tools like Jira, Confluence, HubSpot, or similar platforms. They should also be proficient in using reporting and analytics tools like Microsoft Power BI to build dashboards, track KPIs, and generate insights that support business growth.

As a Business Systems Analyst, you will play a critical role in ensuring our tools evolve with the business, automations free up time for high-value work, and data empowers informed decisions.

Responsibilities
  1. Optimize Internal Tools & Automations & User Enablement
  2. Design, configure, maintain, and continuously improve company-wide tools to support scalable operations
  3. Support the rollout and adoption of tools and systems through training, documentation, and ongoing user enablement
  4. Improve Processes & Workflows
  5. Collaborate with stakeholders to gather requirements, streamline workflows, and ensure alignment with business goals and operational standards
  6. Generate Insights Through Data & Reporting
  7. Conduct analysis and maintain dashboards to provide performance insights, track KPIs, and support operational decision-making
  8. Support Change & Project Execution
  9. Assist with change management efforts and cross-functional projects related to tooling, automation, and process optimization
  10. Ensure Compliance & Continuous Improvement
  11. Contribute to internal and external audits, support reviews on the application of operational standards, and promote a culture of continuous improvement
Requirements
  • Bachelor's degree in Business Administration, Operations, Data Analytics, IT, Engineering, or a related field
  • 2-4 years of experience in tools and systems optimization, process improvement, and automation, or business systems support in a fast-paced IT industry or software environment
  • Proven hands-on experience configuring and improving collaboration and process tools like Jira, Confluence, HubSpot, or similar platforms
  • Proven hands-on experience using reporting and analytics tools like Microsoft Power BI to build dashboards, track KPIs, and generate insights
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
  • Strong written and verbal communication skills
  • High attention to detail with a continuous improvement mindset
Benefits
  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment
  • A clear induction program
  • Private health insurance allowance
  • Unlimited time off

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