Cash Collection Specialist

1 day ago

Cebu City, Central Visayas, Philippines beBeeCollects Full time ₱900,000 - ₱1,200,000
Job Description

We are seeking a highly skilled and organized Cash Collections Specialist to join our team. This individual will be responsible for resolving, collecting, and managing current, past due, and outstanding invoices for assigned accounts in a given geography.

The successful candidate will prepare monthly collections reports and engage in collection activities via email correspondence or calls to customers. They will also interface with various teams, including sales, marketing, customer service, order management, returns, and distribution teams, to reconcile accounts.

The ideal candidate will have excellent communication skills, both internal and external, and be able to work effectively in a fast-paced environment. They will also possess a keen eye for detail and be able to analyze complex financial data.

This role requires strong problem-solving skills, with the ability to think critically and come up with creative solutions to complex problems. The candidate must also be proactive, resilient, and flexible to changes in the business.

Responsibilities:

  • Responsible for communicating account details to customers;
  • Prepares the monthly statement of accounts to be sent to the customers;
  • To send aging statement/invoice copies and other documents needed by customers to process payment;
  • Communicates with customers A/P Team via phone or email on the customers' payments/payment status;
  • Communicates to Accounting the payment remittance details in order for Accounting Team to apply payments accordingly;
  • Ensures that Lexmark denials on deductions are communicated and/or uploaded timely to the customer and payments are received accordingly;
  • Ensures that any payment or payback delays are escalated accordingly through the established escalation process within the Sales Team
Required Skills and Qualifications

To be considered for this role, you will need to possess the following skills and qualifications:

Education: Graduate of a Business Administration, Management Accounting, or Accounting

Experience: At least 2 years of experience in customer service and accounts receivable/accounting function

Skills:

  • Knowledgeable on Order to Cash Lifecycle – Order Management, Accounts Receivable, Returns, and Warehousing, Taxation
  • Working knowledge in Billing, Accounting, and Finance
  • Able to communicate well with internal and external customers using the English language
  • Proactive, resilient, and flexible to changes
  • Keen attention to details
  • Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Spreadsheet software - Microsoft Excel
Benefits

We offer a competitive salary and benefits package, including:

Opportunities for career growth and development

A supportive and collaborative work environment

Flexible working arrangements

Others

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and strive to create a culture that is respectful, inclusive, and welcoming to everyone.

Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you

Keyword: Collects

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