Receivable Collection Specialist

11 hours ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱900,000 - ₱1,200,000
Accounts Receivable Specialist - Collections

You will join our finance team as an Accounts Receivable Specialist- Collections. This role is responsible for managing collection activities of due and overdue payments from customers, including issue resolution and process efficiency.

The ideal candidate will have strong knowledge of collection processes and AR Policies & Procedures. Excellent negotiation and customer service skills are also required. Proficiency with MS Excel and excellent verbal and written communications skills in English are a must.

Responsibilities:
  • Ensure prompt payment from customers by regular follow-ups and tracking via email or phone call.
  • Update accounting records in relevant systems in a timely manner, including capturing customer feedback and follow-up due dates.
  • Act on customer feedback regarding invoicing issues, discrepancies and clarifications with relevant internal stakeholders.
  • Ensure timely reconciliation and sharing of statement of accounts (SOA) with customers.
  • Understand customer requirements, extending support to standardize operations where necessary.
  • Participate in all accounts receivable matters at an operational level.
  • Recommend accounts for escalated collection efforts via country finance or key account structure.
  • Analyze assigned accounts and execute a collection plan independently.
Requirements:
  • Minimum 3 years' experience in Business-to-Business Accounts Receivable Collections required.
  • Strong knowledge of collection processes and AR Policies & Procedures.
  • Excellent negotiation and customer service skills required.
  • Average proficiency with MS Excel required.
  • Excellent verbal and written communications skills in English.
  • Strong attention to detail and excellent follow-up skills required.
  • Ability to work well with individuals at all levels inside and outside the organization.
  • Self-Starter with the ability to work with minimal supervision.

This role offers an opportunity to develop your skills in accounts receivable collections and work in a dynamic finance team. If you are a motivated individual with excellent communication skills, we encourage you to apply.

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