Customer Relationship Manager

3 days ago


Cebu City, Central Visayas, Philippines beBeeAccount Full time $51,758 - $104,117
Job Overview

The Client Operations Analyst plays a crucial role in managing customer relationships and ensuring timely billings.

Key Responsibilities:
  • Collaborate with the Client Operations Lead to oversee all account needs related to recurring maintenance and support.
  • Manage monthly, quarterly, semi-annual, and annual billings by working closely with customers to obtain approvals for accuracy and efficiency.

As a key service relationship owner, this position is responsible for maintaining the highest level of customer satisfaction by continually seeking to build and enhance enduring relationships with key customer interfaces.

Requirements:
  • Bachelor's Degree
  • Minimum 3+ years of related experience
  • Amenability to work full onsite and on graveyard shifts
  • Strong communication skills, both oral and written; Strong problem-solving skills


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