Customer Service Technical Expert

1 week ago

General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱30,000 - ₱50,000
Job Overview

This role involves working as a Customer Support Engineer. The individual will be responsible for resolving technical issues and providing support to clients using our portal.

  • The engineer will work independently and as part of the support team to resolve tickets, log in various systems, and address operational data issues.
  • Training will be provided in-house, and the engineer will have the opportunity to work with leading-edge technology in multinational companies.
Key Responsibilities
  • Knowledge of SQL databases is a requirement, along with good knowledge of T-SQL codes, Stored Procedures, Views, Functions, Triggers.
  • The engineer must be able to diagnose and address operational data issues using Microsoft SQL Management.
Preferred Skills
  • Excellent communication skills are essential, as well as excellent verbal and written communication skills.
  • Good ability to comprehend technical information related to computer software, computer and network hardware is required.
Benefits
  • This position offers the opportunity to work with a cutting-edge technology platform and contribute to the growth of a global company.
  • Professional development opportunities will be available to ensure success in this role.

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