Global Customer Experience Expert

2 days ago


General Santos, Soccsksargen, Philippines beBeeExpert Full time $55,000 - $75,000

About Us

Nulogy is a technology company with a mission to enable greater collaboration and agility within the supply chain. Our software platform helps Consumer Packaged Goods (CPG) companies and their contracted network of manufacturers and packagers reduce waste, costs, and improve customer satisfaction.

Job Summary

The role requires providing exceptional customer experience while answering complex technical support questions from customers across the globe. This position focuses on providing services during EMEA time zones, requiring an expert understanding of all Nulogy services. The representative will act as a product expert, empowering customers with product knowledge and guiding them to self-sufficiency through education and resources.



  • General Santos, Soccsksargen, Philippines beBeeLeadership Full time ₱60,000 - ₱80,000

    Job DescriptionThe ideal candidate will oversee and enhance the customer service operations, focusing on the human aspect of customer support. This includes driving initiatives to improve employee performance, customer relationships, and team dynamics.The Customer Support Manager will be responsible for developing the support team's skills, ensuring the...


  • General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time $40,000 - $50,000

    Customer Support ExpertWe are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist.As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely solutions will...


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time $40,000 - $50,000

    Customer Support ExpertJob Summary:As a Customer Support Expert, you will play a critical role in delivering exceptional customer experiences across various product lines.Key Responsibilities:Respond to customer inquiries via multiple channels (email, chat, phone)Provide accurate product information and troubleshooting stepsEngage in real-time support during...


  • General Santos, Soccsksargen, Philippines beBeeMobility Full time $26,700 - $60,050

    Job DescriptionAs a Global Mobility Expert, you will play a pivotal role in ensuring seamless employee transitions across borders. This involves adhering to local laws and regulations while providing immigration and relocation assistance.Our team is responsible for improving compliance for remote work and business travel. You will collaborate with vendors to...


  • General Santos, Soccsksargen, Philippines beBeeSuccess Full time $80,000 - $100,000

    **Job Description:**We are seeking a skilled Customer Success Expert to join our team. As a key member of our Customer Success department, you will be responsible for ensuring the successful adoption and continued use of our products by our customers.Your primary goal will be to develop and execute strategies that drive customer satisfaction, retention, and...


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time $7,200 - $79,200

    About the RoleOur ideal candidate will be an exceptional communicator, adept at resolving customer inquiries and providing a world-class experience.Key ResponsibilitiesWe are seeking a highly skilled individual to track customer concerns, identify trends, and drive calls.This role requires collaboration with cross-functional teams to remove customer...


  • General Santos, Soccsksargen, Philippines Nulogy Full time

    Company OverviewNulogy is a technology company with a vision of greater collaboration and agility within the supply chain. Nulogy's software platform enables Consumer Packaged Goods (CPG) companies and their contracted (external) network of manufacturers and packagers to reduce waste, reduce costs, and better serve their customers. Nulogy's technology is...


  • General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000

    Job SummaryThis role entails delivering exceptional customer experiences and ensuring every interaction leaves a positive impression.The ideal candidate will be able to master our product's intricacies, efficiently resolve customer issues and inquiries, and respond promptly to customer queries with a proactive and customer-centric approach.Key...


  • General Santos, Soccsksargen, Philippines beBeeCustomerSuccess Full time ₱6,000,000 - ₱8,000,000

    We are seeking a proactive Customer Success professional to lead our global customer experience function. This strategic role is crucial for driving satisfaction, loyalty, and operational excellence throughout the customer journey.Key Responsibilities:Own the end-to-end customer experience and develop scalable customer success strategies to support...


  • General Santos, Soccsksargen, Philippines beBeeonboarding Full time ₱360,000 - ₱480,000

    About the RoleWe are seeking a seasoned professional to spearhead our customer onboarding process. As a Customer Onboarding Expert, you will be instrumental in ensuring a seamless transition for new clients onto our platform.