Service Operations Coordinator

1 week ago


Dumaguete, Central Visayas, Philippines beBeeSupport Full time ₱2,132,000 - ₱2,188,000
Operations Support Associate (Rolling Intake)

Manage daily operations and support at our organization, ensuring high-quality service and efficient inquiry handling.

Your Role:

Key responsibilities include:

  • Monitor lesson operations and handle any disruptions that may arise.
  • Resolve inquiries within service level agreements and document all transactions accurately.
  • Share and gather urgent information with the support team.
  • Perform additional tasks as assigned.
About You:

The ideal candidate will have:

  1. A degree in Communications, Sociology, Psychology, Hospitality Management, or a related field.
  2. Fresh graduates are encouraged to apply and gain valuable experience.
  3. Ability to manage multiple support tickets simultaneously and work effectively under pressure.
  4. Detail-oriented with strong teamwork skills and proficiency in Microsoft Office (Word, Excel, PowerPoint).
  5. Knowledge of CRM systems and the ability to learn new technologies quickly.
  6. Work-from-home setup available.
  7. Bi-annual appraisal, performance-based rate increase, and bonus.
  8. Day 1 HMO benefit with 1 dependent, leave credits, 13th-month pay, referral incentives, paid overtime, and holidays.
  9. Participation in fun company events and a youthful working environment.
Training & Development:
  • Onsite training in our city at the start of employment.
  • Opportunities for career growth and development, with potential for advancement within the organization.


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