
Service Operations Coordinator
1 week ago
Manage daily operations and support at our organization, ensuring high-quality service and efficient inquiry handling.
Your Role:Key responsibilities include:
- Monitor lesson operations and handle any disruptions that may arise.
- Resolve inquiries within service level agreements and document all transactions accurately.
- Share and gather urgent information with the support team.
- Perform additional tasks as assigned.
The ideal candidate will have:
- A degree in Communications, Sociology, Psychology, Hospitality Management, or a related field.
- Fresh graduates are encouraged to apply and gain valuable experience.
- Ability to manage multiple support tickets simultaneously and work effectively under pressure.
- Detail-oriented with strong teamwork skills and proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of CRM systems and the ability to learn new technologies quickly.
- Work-from-home setup available.
- Bi-annual appraisal, performance-based rate increase, and bonus.
- Day 1 HMO benefit with 1 dependent, leave credits, 13th-month pay, referral incentives, paid overtime, and holidays.
- Participation in fun company events and a youthful working environment.
- Onsite training in our city at the start of employment.
- Opportunities for career growth and development, with potential for advancement within the organization.
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Site Operations Coordinator
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Financial Services Coordinator
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Virtual Operations Coordinator
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