Operations Team Leader

2 days ago

Manila, National Capital Region, Philippines beBeeOperations Full time ₱900,000 - ₱1,200,000
Hub Operations Specialist

We are seeking an experienced Hub Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our hub.

The ideal candidate will have excellent leadership skills, be able to work well under pressure, and have a strong attention to detail. You will also have experience in logistics, warehousing, and distribution, as well as strong analytical and problem-solving skills.

In this role, you will assist in day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management. You will also support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.

You will create, review, and validate Hub reports, and assist the Customer Support team with call-outs to resolve customer escalations. Additionally, you will implement process improvement initiatives and projects to enhance hub productivity, handle payment transactions and associated payment processes, and coordinate with agency coordinators to oversee agency teams.

Requirements:

  • Bachelor's Degree Holder
  • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment
  • Experience in payments processing or similar function
  • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
  • Willing to be assigned anywhere in the designated Cluster
  • Able to do shift work depending on agreed team schedules
  • Must have a continuous learning mindset; able to do administrative and other tasks in hub operations

This is an exciting opportunity for a motivated and organized individual who is passionate about logistics and operations. If you are looking for a challenging and rewarding role, please submit your application today.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other

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