Support Services- Team Leader

Join to apply for the Support Services- Team Leader role at Healthscope.

About Us: To find out more about National Capital Hospital, and what we can offer you, please visit

We have a great opportunity for a Support Services Team Leader to join our team reporting to the Support Services Manager. The position will oversee the delivery of a range of housekeeping, catering and environmental services and to provide a safe and quality oriented service to patients, staff, service providers and visitors of the hospital.

In addition to hands-on duties as a Team Leader working alongside team members, you will organise staff rosters and manage leave; efficiently allocate resources according to operational needs; ensure cleaning tasks and related environmental services daily activities are completed in accordance with WPH policies, procedures and schedules; assist with laundry/linen and waste services; provide support, direction & training to staff; ensure all equipment utilised on shifts is cleaned, restocked and stored in the appropriate storage areas; and the cleaning service provided meets all cleaning and safety requirements, policies, standards, licenses and legislation.

• Minimum of 1 year of experience in hospital cleaning and previous experience as a Team Leader overseeing Housekeeping / Cleaning / Catering/Environmental Services desirable.
• Strong leadership skills – able to give direction, motivate and train staff, and promote teamwork
• Effective written and verbal communication and great interpersonal skills
• Ability to meet the physical aspects of the position, e.g. lifting, pushing trolleys, mopping, etc
• Self-motivated and 'hands-on' approach to function effectively and be responsive in a busy, changing and demanding environment
• Demonstrated commitment to high customer service and quality improvement
• Flexibility to work across a rotating roster and to cover staff leave as required
• You will possess a good work ethic that includes punctuality, integrity, respect for others and a commitment to professional practice
• Broad knowledge of auditing and compliance with current cleaning/chemical safety/infection control standards for ACT health facilities
• Good computer skills in Microsoft Office (Word, Excel & Outlook)

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

• Flexibility to work across one or multiple hospitals across our network.
• Discounted health insurance (non-casuals only)
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Benefits Of Working At NCPH Include

• Great people and friendly work environment with supportive management
• Close proximity to public transport
• Access to a range of health & well-being initiatives, Salary Sacrifice, staff discounts and benefits

Closing Date: 8th September 2025

Please submit your application, including cover letter, your resume and at least 2 current referees, for the above position.

Please Note: All offers of employment are subject to those who have a satisfactory National Police Check, working with Vulnerable People card and evidence of Australian Residency or Full Working Rights in Australia. It is a condition of employment in this role for the employee to be vaccinated against the following vaccine preventable diseases during their employment: measles, mumps, rubella, varicella (chicken pox), pertussis (whooping cough) and hepatitis B.

We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.