Support Specialist

3 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

Neksjob Philippines is seeking a highly motivated and customer-focused Support Specialist to join our team. As a Support Specialist, you will be the primary point of contact for customers, handling their inquiries and resolving any issues they may have.

About the Role

This is an exciting opportunity to work in a dynamic environment where no two days are ever the same. As a Support Specialist, you will be responsible for:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints in a timely and professional manner
  • Providing information about our products and services

You will also play a key role in ensuring that our customers have a positive experience with our company. This includes processing orders, preparing correspondence, and fulfilling customer needs.

Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Strong attention to detail and ability to multitask
Benefits

As a Support Specialist at Neksjob Philippines, you can expect:

  • A very competitive salary
  • A world-class facilities
  • The best health insurance for you and your dependents
  • Paid leaves
  • Career advancement through our Track Trainee program


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