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Reservations and Support Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines IGT Solutions Pvt. Ltd. Full time

Job Overview

We are looking for a Reservations and Support Specialist to join our Contact Center team at IGT Solutions. As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries.

Responsibilities

  • Manage customer requests and handle queries regarding new reservations and changes to existing bookings.
  • Provide timely responses to customer inquiries and resolve issues efficiently.

Requirements

  • At least HS Graduate with 2 years of relevant experience or College Graduate with or without work experience.
  • Demonstrated ability to work in a fast-paced environment and meet performance targets.

About IGT Solutions

IGT Solutions is committed to simplifying complex customer interactions while delivering a seamless experience. Our company has a strong presence in multiple countries, with delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia, and the USA.