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Customer Support Specialist
2 weeks ago
At Compliant Business Processing Philippines Inc., we are looking for a highly motivated Customer Support Specialist to join our team. This role is responsible for preparing quotes for new and existing business, responding to ad-hoc requests from agent networks within service standards, and developing potential business opportunities.
The ideal candidate will have a minimum of 5 years of sales experience, preferably in the logistics/freight industry. They should be knowledgeable in EDI or incoterms and familiar with Import DAP Jobs. Additionally, they should have strong negotiating skills to obtain the best possible costs.
In this role, you will maintain a register of service providers and provide notification when rates expire. You will also follow up on all quotes generated and provide statistical information on conversion rates. Furthermore, you will provide sales and activity reports to the executive director and update rates in Cargowise One.
We offer a permanent work-from-home arrangement, HMO and life insurance coverage on the first day of work, company-provided internet allowance and PC, 20% night differential, and other benefits.
This role requires a commercial-orientated and proactive individual who can work in any shift (morning, mid, and night). If you are a motivated and experienced sales professional looking for a new challenge, please apply today.
