IT Support Specialist

5 days ago


Mandaluyong City, National Capital Region, Philippines GainStrong Full time

GainStrong seeks a highly skilled IT Staff to join our team in the Philippines. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our Yamaha 3S Shops Service Network.

The ideal candidate will have a Bachelor's degree in Computer Science or Information Technology and at least one year of experience in tech support, desktop support or similar role. They should possess excellent problem-solving skills, attention to detail, and be willing to travel to different areas (from Luzon to Mindanao).

Key Responsibilities:

  • Implement and maintain Time Commitment Service (TCS) system
  • Install and activate TCS application and other service systems in 3S shops
  • Conduct repairs and ensure system operational
  • Configure and identify hardware and software solutions
  • Resolve network issues and manage equipment for shop supplies and materials

Qualifications:

  • Bachelor's/College Degree in Computer Science or Information Technology
  • At least one year of working experience in tech support, desktop support or similar role
  • Experience with remote desktop applications and helpdesk software
  • Attention to details and good problem-solving skills
  • Willingness to do field work in different areas (from Luzon to Mindanao)


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