Remote Operations Coordinator

3 days ago

Cebu City, Central Visayas, Philippines beBeeOperations Full time $40,000 - $60,000
Operations Support Specialist

We are seeking an organized and proactive staff member to support the internal operations of our team.

This is a remote-first role, ideal for someone who is self-directed, detail-oriented, and comfortable working independently while collaborating with a dispersed team.


Key Responsibilities:

  • Operations Management:
    • Manage project management systems
    • Track operational tasks and deliverables
    • Create SOPs and internal templates
    • Identify inefficiencies and propose improvements to workflows and systems
  • Client Onboarding:
    • Assist with onboarding processes and welcome materials
    • Coordinate with other team members and vendors to ensure a consistent client experience
    • Support client retention efforts
  • Technology and Tools:
    • Manage tools such as Asana, Clio, Microsoft Office Suite (Outlook, Word), OneDrive, Slack, Clay, and Canva
    • Troubleshoot tech issues and support others in using the tools
    • Recommend software or process automations
    • Use AI tools to streamline operations
  • Documentation and Reporting:
    • Maintain internal dashboards, task trackers, and project reports
    • Assist with meeting agendas, process reviews, and documentation maintenance


Requirements:

  • Minimum 2 years of experience in operations or project coordination in a professional environment
  • Previous experience working remotely
  • Demonstrated experience creating and implementing workflows or processes
  • Strong English communication skills
  • Experience with or ability to learn and use Asana effectively
  • Availability to work full-time with significant overlap with Pacific Standard Time (PST)


Soft Skills:

  • Highly organized and methodical
  • Strong initiative and self-direction
  • Curious and inquisitive; enjoys learning new tools and solving problems independently
  • Clear and professional communicator
  • Collaborative and comfortable receiving and providing feedback
  • Honest, accountable, and dependable
  • Adaptable to changing priorities or environments
  • Client-focused mindset


Hard Skills:

  • Project management tool proficiency
  • Strong digital fluency and ability to quickly learn new platforms
  • Excellent document formatting and file management
  • Working knowledge of Microsoft 365
  • CRM familiarity
  • Experience with cloud-based tools

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