Remote Patient Coordinator

14 hours ago


Cebu City, Central Visayas, Philippines beBeeCare Full time ₱40,000 - ₱60,000
Virtual Care Assistant

About us

We're reimagining healthcare by allowing patients to complete therapy remotely.

We're a team of dedicated professionals working together to transform the industry with technology and data.

You'll be part of a dynamic team that's passionate about making a difference in people's lives.

This role plays a critical part in our daily operations. Key responsibilities include:

  • Patient Coordination: Schedule virtual appointments, manage patient records, and coordinate follow-up communications.
  • Administrative Support: Assist with daily tasks including call & email management and data entry.
  • Customer Service: Provide excellent service to patients via phone, email, and chat, addressing inquiries and resolving issues promptly.
  • Medical Records Management: Maintain and update patient records in compliance with regulations, ensuring confidentiality and accuracy.
  • Team Collaboration: Coordinate with providers, technical support, and other team members to ensure seamless care.
  • Technical Support: Assist patients and staff with basic troubleshooting of telehealth platforms and software.

We're looking for someone with:

  • Excellent communication and organizational skills.
  • Strong attention to detail and multitasking abilities.
  • Experience in a healthcare setting, preferably with electronic health record systems.
  • Proficiency in Google Office Suite and telehealth platforms.
  • A customer-centered approach and understanding of regulations.


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