
Remote Patient Coordinator
14 hours ago
About us
We're reimagining healthcare by allowing patients to complete therapy remotely.
We're a team of dedicated professionals working together to transform the industry with technology and data.
You'll be part of a dynamic team that's passionate about making a difference in people's lives.
This role plays a critical part in our daily operations. Key responsibilities include:
- Patient Coordination: Schedule virtual appointments, manage patient records, and coordinate follow-up communications.
- Administrative Support: Assist with daily tasks including call & email management and data entry.
- Customer Service: Provide excellent service to patients via phone, email, and chat, addressing inquiries and resolving issues promptly.
- Medical Records Management: Maintain and update patient records in compliance with regulations, ensuring confidentiality and accuracy.
- Team Collaboration: Coordinate with providers, technical support, and other team members to ensure seamless care.
- Technical Support: Assist patients and staff with basic troubleshooting of telehealth platforms and software.
We're looking for someone with:
- Excellent communication and organizational skills.
- Strong attention to detail and multitasking abilities.
- Experience in a healthcare setting, preferably with electronic health record systems.
- Proficiency in Google Office Suite and telehealth platforms.
- A customer-centered approach and understanding of regulations.
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