Workforce Management Lead

We are a consultancy firm looking for a Workforce Planning and Management Lead to join our team in Cebu, Philippines.This onsite work position requires a strong background in workforce management, preferably in a BPO Company.The selected candidate will be responsible for leading workforce planning and management initiatives.Responsibilities:Developing and...

We are looking for a highly skilled Workforce Manager - BPO Industry to oversee workforce planning, scheduling, and real-time management while also leading data-driven decision-making for business optimization. This role plays a critical part in ensuring operational efficiency, resource optimization, and strategic insights that drive performance improvements...

Company ProfileTrinity Workforce is a reputable organization committed to providing top-notch customer service. We are seeking highly skilled individuals to join our team as Customer Service Representatives.Job SummaryWe are looking for candidates who can handle customer inquiries, resolve issues, and provide excellent customer experiences. As a Customer...

We are a consultancy firm urgently hiring for a Senior Workforce Operations Manager for a client located in Cebu, Philippines.This is an onsite work position that requires a shifting schedule.Based on experience and hiring results, the successful candidate can earn up to 120K per month.Minimum Requirements:A minimum of 3 years of workforce management...

AmeeraTel, Inc. is seeking a highly skilled Workforce Strategy Manager to oversee workforce planning, scheduling, and real-time management while leading data-driven decision-making for business optimization.Key Responsibilities:Workforce Management:Develop and execute strategic workforce planning initiatives to ensure optimal staffing levels.Oversee...

Job DescriptionAt Trinity Workforce, we are seeking a highly skilled Quality Assurance Manager Lead to join our team. As a key member of our organization, you will be responsible for ensuring the quality of our processes and services.Key Responsibilities:Develop and implement audit plans to ensure compliance with SOPsConduct regular audits to monitor process...

**About TASQ Staffing Solutions**We are a dynamic staffing agency focused on delivering top-notch workforce management solutions to our clients. As a key member of our team, you will play a crucial role in driving operational excellence and talent optimization.Job Overview:This exciting opportunity is for a seasoned Workforce Management Executive to join our...

Company Overview: Trinity Workforce is a leading provider of workforce solutions. Our team is dedicated to delivering exceptional customer experiences.**Job Description:**We are seeking a highly skilled and experienced Team Lead to oversee and direct all customer experience and support services activities within their functional area. As a key member of our...

WeSource Management Consultancy Firm is seeking a highly skilled Workforce Optimization Expert to join our team.This onsite work position requires a strong background in workforce management, preferably in a BPO Company.The selected candidate will be responsible for planning, implementing, utilizing, and supporting workforce management systems.Key...

About the Role:We are seeking an experienced Contact Center Team Lead to join our Trinity Workforce team. In this role, you will be responsible for leading a team of customer service representatives and managing daily operations to ensure excellent customer satisfaction.The successful candidate will have a proven track record in contact center operations...

**Overview:**At Trinity Workforce, we pride ourselves on delivering exceptional customer experiences. We are seeking an experienced Contact Center Operations Lead to join our team and help us achieve this goal.**Responsibilities:**Lead a team of 20 contact center agents, ensuring they meet performance targets and deliver outstanding customer...

Company OverviewLumina Datamatics is a leading provider of innovative workforce management solutions, committed to delivering exceptional results in project management and IT consulting.Job DescriptionWe are seeking an experienced Workforce Management Analyst/Real Time Analyst to join our team in Cebu. The successful candidate will be responsible for...

About the Role:TASQ Staffing Solutions is hiring a Workforce Optimization Lead to join our team. The successful candidate will be responsible for analyzing and improving call center operations to drive business growth and efficiency.Key Responsibilities:* Conduct regular analysis of call center metrics to identify areas for improvement* Develop and implement...

Job Title: Workforce Management ExecutiveTasq Staffing Solutions is looking for a skilled Workforce Management Executive to join our team.Role Purpose:The primary goal of this role is to oversee the management and updating of client account data (forecasting, scheduling, and performance), ensuring timely and accurate analysis through MIS reports and...

Company OverviewTraffic management at Trinity Workforce requires skilled professionals to deliver top-notch services. As a Learning and Development Specialist, you will be responsible for driving team performance by coaching employees on process execution and ensuring quality delivery standards are met.

We are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu, Philippines.This is an onsite work position and follows a shifting schedule.Salary is up to 120K per month based on experience and hiring results.Minimum Requirements:Must have at least 3 years of Workforce Management experience in a BPO Company (non-negotiable).Candidate...

**Company Overview**Trinity Workforce is a leading provider of customer experience solutions. We are committed to delivering exceptional service to our clients and their customers.About the RoleWe are seeking a highly skilled BPO Team Lead to join our team. The successful candidate will have at least 12 months of experience in managing teams for contact...

Job title: Workforce ManagerAccount: Premium ConsumerWork set up: Onsite (HM Tower, W Geonzon St, Cebu City)Work schedule: Shifting Schedule (Morning, Mid, Graveyard)Salary Package: up to 120,000Start date: ASAPHeadcount: 1QUALIFICATIONS:Candidate must possess at least a Bachelors/College Degree in any field.Preferably Assistant Manager / Managers...

Company OverviewWe are Trinity Workforce, a leading provider of workforce solutions. Our mission is to deliver exceptional service and support to our clients.

Company Overview\At Manpower Core Group Inc., we strive to deliver exceptional service and support to our clients. Our workforce management team plays a crucial role in ensuring seamless operations.Job Description\The Workforce Management Executive will be responsible for managing our workforce, optimizing resource allocation, and driving business...