Dedicated Client Advocate

1 day ago

Tarlac City, Central Luzon, Philippines beBeeClientSuccess Full time $60,000 - $75,000
Client Success Role

We are looking for a dedicated Client Success Specialist to join our team. This individual will be responsible for managing daily communications with our largest client, ensuring consistent high-quality support that strengthens relationships and drives retention.

The successful candidate will work closely with the Enterprise Client Success Manager to execute account strategy and meet performance objectives. Key responsibilities include:

  • Client Meetings: Participate in client-facing meetings with the Client Success Manager.
  • Account Health & Performance: Monitor account data and performance metrics; create and modify account-specific reports; communicate health status to the client and internal teams.
  • Client Standards & Expectations: Act as SME for client guidelines and ensure expectations are met.

This role requires strong problem-solving and communication skills, with a proactive approach to client support. The ideal candidate will have 2+ years of client-facing or account support experience, with a focus on enterprise SaaS or services.

Required Skills & Qualifications

To excel in this role, you will need:

  • Fluency in English, both verbal and written.
  • Ability to work in Mountain Standard Time Zone hours (8am–5pm).
  • Consistent access to high-speed internet and reliable equipment (laptop with camera and audio).
  • Strong problem-solving and communication skills.
  • Prior client-facing experience; ability to multitask in a fast-paced environment.
Benefits

As a valued member of our team, you can expect:

  • A healthy work-life balance culture.
  • 6 sick days per year.
  • 20 days of PTO annually.
  • Bonusly rewards program.
Interview Process

The interview process consists of:

  • 30-minute call with Head of People.
  • Take Home Exercise.
  • 1-hour interview with Client Support Manager and Head of People.
  • 30-minute interview with Director of Client Success & Operations.

  • Strategic Client Advocate

    20 hours ago

    Tarlac City, Central Luzon, Philippines beBeeClient Full time $60,000 - $80,000

    Job TitleWe are seeking a seasoned professional to excel in the role of Client Advocate, fostering strong relationships and driving revenue growth with high-net-worth clients. This position involves proactively identifying opportunities for service enhancements and strategically nurturing client relationships.Key ResponsibilitiesConduct outbound sales calls...

  • Senior Client Advocate

    22 hours ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerSuccess Full time ₱3,500 - ₱4,500

    About VolopayWe are a Y Combinator-backed start-up that combines corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform.Our mission is to empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across financial operations.We are trusted by...

  • Client Success Advocate

    20 hours ago

    Cebu City, Central Visayas, Philippines beBeeRetention Full time ₱380,000 - ₱420,000

    Job Title: Client Success AdvocateWe are seeking a skilled Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.This role requires a strong leader who can foster collaborative relationships with clients, develop...

  • A Dedicated Customer Advocate

    22 hours ago

    Tarlac City, Central Luzon, Philippines beBeeCustomer Full time $40,000 - $60,000

    Job Title: Customer Experience LeadAt our company, we are seeking a skilled Customer Experience Lead to join our team. This is an exciting opportunity for a motivated and customer-focused individual to play a key role in ensuring the success of our customers.The ideal candidate will have a passion for delivering exceptional customer experiences and a strong...

  • Senior Client Experience Specialist

    20 hours ago

    Tarlac City, Central Luzon, Philippines beBeeCustomer Full time $40,000 - $60,000

    Customer Success AdvocateWe're seeking a Customer Success Advocate to deliver exceptional client experiences and build meaningful connections.You'll interact with customers to understand their needs and preferences, providing timely and professional service.Collaborate with internal teams to handle customer inquiries and resolve complaints regarding our...

  • Client Advocate

    19 hours ago

    Cebu City, Central Visayas, Philippines beBeeClientAdvocate Full time ₱300,000 - ₱500,000

    Key ResponsibilitiesWe strive to deliver an exceptional customer experience by promptly responding to inquiries and resolving issues. Our goal is to become a trusted partner for our clients, providing expert support and guidance.The Role: Client AdvocateDevelop strong relationships with clients through proactive communication and issue resolutionAnalyze...

  • Senior Client Advocate for Personal Injury Claims

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeCase Full time $45,000 - $60,000

    Personal Injury Case Manager RoleAs a professional case manager, you will serve as the primary liaison between clients and their legal representatives. Your key responsibilities will involve overseeing a pipeline of incoming pre-settlement funding applications, communicating with clients, attorneys, and medical providers to collect case details and...

  • Client Advocate

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeAdvocate Full time $60,000 - $80,000

    Role Overview:">">We are seeking a Client Advocate to join our team.">">This role will be responsible for managing incoming applications, reviewing legal documentation, communicating with attorneys, and guiding clients through each step of the funding process.">Key Responsibilities:">Case Management">The ideal candidate will have strong communication skills,...

  • Client Experience Specialist

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeClientSuccess Full time ₱1,200,000 - ₱2,000,000

    Job TitleClient Success Coordinator RoleThe Client Success Coordinator plays a pivotal role in delivering an exceptional client experience by overseeing the onboarding process, ensuring quality assurance, and guaranteeing the successful fulfillment of all services. This position requires strong communication, problem-solving, and organizational skills to...

  • Client Relationship Manager

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeGrowth Full time ₱1,500,000 - ₱2,000,000

    As a Portfolio Growth Specialist, you will be responsible for overseeing the success of a diverse group of clients, driving product adoption and revenue growth through strategic guidance and strong relationships.Key Responsibilities:Manage a portfolio of 30–100 clients to drive adoption, lead renewal negotiations, and meet business objectives.Establish and...