Healthcare Operations Manager

4 days ago

Cebu City, Central Visayas, Philippines beBeeTeamlead Full time $900,000 - $1,200,000

Job Title: Healthcare Account Team Lead

 

  • Key Responsibilities:
  • Lead a high-performing team of account managers to drive business growth and expand market share.
  • Develop strategic plans to achieve sales targets, improve customer satisfaction, and enhance operational efficiency.
  • Build strong relationships with clients, understanding their needs, and delivering tailored solutions to meet their expectations.
  • Streamline processes, ensure compliance with regulatory requirements, and optimize resources to achieve exceptional results.

 

Requirements:

  • Leadership Experience: 3-5 years of leadership experience in a healthcare BPO or similar setup.
  • Industry Knowledge: Strong knowledge of U.S. healthcare operations, DME, claims, and HIPAA.
  • Skillset: Excellent team management, communication, and problem-solving skills, with experience with CRM systems and remote work environments preferred.

 

Qualifications:

  • Education: Bachelor's degree (preferred).
  • Experience: 3-5 years in a leadership role within a healthcare BPO or similar environment.
  • Skills: Proven team management, coaching, and escalation resolution skills, familiarity with HIPAA compliance and healthcare systems, proficiency in CRM, workforce tools, and Microsoft Office, and remote/hybrid work experience a plus.

 

We Offer:

  • Competitive salary package.
  • Comprehensive HMO coverage with a high benefit limit.
  • Fully remote work setup with occasional onsite visits.
  • Equipment allowance or support for suitable remote work devices.
  • Generous annual leave upon regularization.

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