Client Relationship Coordinator
4 days ago
We are seeking a Certification Process Coordinator to join our team. As a Certification Process Coordinator, you will be responsible for scheduling, coordinating and managing the certification process of client companies in support of the division. You will work closely with the audit team to ensure all necessary documents, materials and audit schedules are prepared and maintained.
Main Responsibilities:
- Schedule and coordinate audit schedules with clients, following Knowledge GSP/GPP and ISO 17021 standards.
- Arrange logistics for on-site audits, including flight bookings and transportation.
- Prepare and transmit audit packages to teams, ensuring completeness and accuracy.
- Invoicing (in coordination with GBS Invoicing Team): Ensure billable jobs are available, prepare and send invoices to clients, and collate revenue reports.
Requirements:
- College graduate (any 4-year course, preferably business related).
- 2 years admin-related experience. Preferably with experience in database management and system administration, requiring analytical thinking.
- Fluent in English (both written and verbal).
Key Skills:
- Integrity
- Quality Work Standard
- Customer Service Orientation
- Communication and Interpersonal Skills
- Persuasive Speaking Skills
- Tech Savvy
- Planning and Organizing/Work Management
- Attention to Details/Quality Orientation
- Results Driven
- Multitask
- Adaptable
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