Training Assistant

1 week ago


Barcelona, Philippines beBeeFacilitator Full time ₱40,000 - ₱80,000
Training Assistant - Seasonal

About the Role:

  • We are seeking a highly organized and detail-oriented individual to serve as a training assistant in a seasonal capacity.
  • This is an excellent opportunity for someone looking to gain experience in classroom management, facilitation, and customer service.

Duties and Responsibilities:

  1. Classroom Support:
  • Assist trainers with classroom management by monitoring the learning environment, addressing technical concerns, and providing support to new hires.
  • E nsure that all trainees are on the same page during facilitated activities and discussions.
  • Minimize disruptions during class by addressing unnecessary background noise and muting agents who are off mute.
Facilitation Support:
  • Take attendance at the start of each class day, after breaks, and lunch.
  • Monitor agent breaks or time away from the class.
  • Assist with IT issues and troubleshoot system problems.
  • Boost engagement by encouraging participation, acknowledging correct and incorrect responses, and providing feedback to trainers.
Off-Class Duties:
  • Respond to phone calls until a class is assigned.
  • Attend leadership development trainings when not in class.

Requirements:

  • Proficiency in using personal computers and software applications.
  • Excellent communication and interpersonal skills to work effectively with trainers and trainees.
  • Attention to detail and ability to multitask in a dynamic environment.
  • Flexibility to work different shifts as required.


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