Customer Support Representative

4 days ago


Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱1,500,000 - ₱2,500,000

Excellence in customer service is a hallmark of this role.

We are seeking a dedicated professional to provide top-notch support to our clients. In this full-time position, you will be responsible for delivering exceptional service and resolving issues promptly.

Responsibilities
  • Addressing customer inquiries via various channels
  • Troubleshooting technical problems and guiding customers to find solutions
  • Documenting interactions and maintaining accurate records
  • Escalating complex issues to relevant teams or experts
  • Providing feedback to enhance customer experience
  • Ensuring adherence to policies and procedures
Qualifications
  • Strong communication skills
  • Ability to thrive in a fast-paced environment
  • Familiarity with technical support and troubleshooting, preferably in the education or software sector
  • Excellent problem-solving and critical thinking skills
  • Commitment to delivering outstanding customer service

This is an exciting opportunity to contribute to our growing team. Apply now to take your career to the next level.



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