Customer Service Representative – US Healthcare

2 days ago

Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time $15,000 - $20,000 per year

Customer Service Representative – US Healthcare
Location: Ebloc 3 Building, Padriga St., Asiatown IT Park, Apas, Cebu City
Schedule: Shifting Schedule (Aligned with US Business Hours)
Employment Type: Full-Time | Paid Training

Build Your Career in the US Healthcare Industry

Looking to make a real difference with your career? Join us as a Customer Service Representative supporting US healthcare providers. If you're a strong communicator who thrives in a fast-paced environment, we'd love to hear from you.

What You'll Do

  • Serve as the main point of contact for US-based healthcare providers and clinics

  • Respond to inquiries with accuracy, professionalism, and empathy

  • Complete healthcare-related administrative tasks based on client-specific protocols

  • Collaborate with a team to ensure seamless service and workflow efficiency

What We're Looking For

  • Strong verbal and written English communication skills

  • 1–5 years of BPO experience (customer service or technical support preferred)

  • Background in healthcare support is a plus

  • Ability to work flexible hours based on US time zones

What You'll Gain

  • Comprehensive Paid Training – We set you up for success from day one

  • Health Insurance Coverage – For you and eligible dependents

  • Career Development – Clear paths for promotion and salary increases

Additional Benefits

  • Flexible 8-hour shifts based on client needs

  • 13th month pay

  • Performance and attendance bonuses

  • Commission and incentive pay

  • Overtime compensation

  • Year-end bonuses

  • Opportunities for regularization and promotion

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