
Service Excellence Specialist
2 days ago
The roles take on client concerns without compromising bank policies and procedures. The positions require knowledge and expertise in managing branch operations, product sales, customer channels, and/or cash-handling transactions.
Key Responsibilities
- Promote excellent customer experience in various activities, including face-to-face, phone calls, and online-based support services.
Essential Qualifications
- Knowledge and expertise in managing branch operations, product sales, customer channels, and/or cash-handling transactions.
Benefits of the Role
This position offers a chance to promote great customer service in various activities, contributing to the success of our organization.
How to Succeed
To excel in this role, you should have excellent communication skills, be able to work well under pressure, and possess a strong understanding of customer service principles.
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